As a result of Covid-fueled staff shortages, Christmas cards are still stuck in the mail.
Despite the fact that Twelfth Night has passed, the Royal Mail is still delivering Christmas cards due to Covid staff shortages.
Customers in over 90 postcode areas across the country have been impacted.
Because a third of the workforce is isolated or sick, mail is only delivered every other day in some locations.
77 delivery offices did not have regular service last week.
The Royal Mail announced that it was hiring temporary workers and relocating employees.
‘We are providing targeted support to the local offices affected by these issues,’ a spokesman added.
Royal Mail made £315 million in pre-tax profits in the six months to the end of September, despite a struggling service.
This is an increase from the previous year’s £17 million.
In 2013, the company was privatized, and the government sold its remaining shares in 2015.
Royal Mail was fined £1.5 million by Ofcom in 2020 for not delivering first-class mail on time.
The postal service failed to meet its goal of delivering at least 93 percent of first-class items within one day of collection, according to the communications regulator.
According to Ofcom, only 91.5 percent of first-class mail arrived on time in the 2019 financial year.
The following year, Royal Mail fulfilled its commitments.
‘We understand how important a reliable postal service is to customers, and we can take action if Royal Mail fails to meet our annual targets,’ an Ofcom spokesman said.
‘Throughout the year, we closely monitor its delivery performance and have made it clear to the company that it must improve as the pandemic’s effects fade.’
‘After Royal Mail has reported on its overall performance for the financial year, we will assess its compliance.’
‘Deliveries are operating normally across most of the country,’ a Royal Mail spokesman said.
Six days a week, we aim to deliver to all of the addresses for which we have mail.
‘Due to local issues such as Covid-related self-isolation, higher-than-usual levels of sickness absence, resourcing, or other local factors, this may be temporarily unavailable in a small number of local offices.’
‘We are providing targeted support to the local offices that have been impacted by these issues, and we apologize for any inconvenience this has caused customers.’
Our postal workers are working as hard as they have throughout the pandemic, and we appreciate their dedication.’
In some places post is being delivered only every other day with staff off sick Customers in more than 90 postcode areas across the country are affected Royal Mail said it was recruiting temporary staff and moving staff around