As DHL scales back, UPS, FedEx rivalry heats up (Atlanta Journal-Constitution)

Minutes after DHL announced Monday it was ceding the U.S. express mail market, UPS’s sales force — more than 3,000 strong — swung into action. 1-800-PICK UPS — the call center for Sandy Springs-based UPS, the largest U.S. air and ground carrier — lit up. And the “Welcome Center for DHL customers” on UPS’s Web site started popping. “We saw quite a boost this morning in the new account area,” …

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