Ofcom announces proposed changes to USO

UK regulator Ofcom has announced its proposed changes to the Royal Mail’s universal service obligation in a bid to keep pace with changing consumer habits and address falling service levels. To ensure the universal service remains sustainable and delivers what people need, Ofcom is proposing to allow Royal Mail to …

Read More »

CWU RESPONSE TO OFCOM ANNOUNCEMENT ON FUTURE OF ROYAL MAIL USO

Responding to today’s announcement, CWU General Secretary Dave Ward said “We recognise Royal Mail now operates in a permanently changed world of communications. The mix of letter decline and parcel growth does present a legitimate challenge to securing the future of the universal service obligation – something that remains a …

Read More »

Ofcom Proposes Cuts To Royal Mail’s Saturday Second-Class Delivery

The concept of mail delivery has undergone substantial changes over the past two decades, and now the future of second-class delivery on Saturdays hangs under the consideration of industry regulators. Ofcom has proposed significant reforms to how Royal Mail operates, particularly focusing on its Universal Service Obligation (USO), which mandates …

Read More »