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Royal Mail refuse to deliver to ‘unsafe’ street after postal worker attacked by dog

A pensioner has claimed that he has not received any letter containing cancer test results because Royal Mail refuse to deliver post to his street. Homes in Ash Vale, in the Wavertree area of Liverpool, have not had any mail for the past six months after a postal worker was reportedly attacked by a dog.

Royal Mail confirmed they still deem the street to be ‘unsafe’ and said the ‘suspension’ will remain in place for the time being. A man will appear at court later this month after being charged with owning or being in charge of a dog dangerously out of control.

More than 25 homes on the street have been affected, including a 70-year-old who is waiting for his test results and others who are waiting for an appointment at Alder Hey Children’s Hospital, Liverpool Echo reports. It means that residents now have to regularly make the half-a-mile journey to the Wellington Road sorting office to pick up their post.

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The pensioner said that their life has “taken a turn for the worse”, while another resident added: “Nobody is receiving post from Royal Mail. We have to go to Wellington Road sorting office to pick it up. It’s very inconvenient for everybody.

“I regularly see postmen walk past the same spot where the dog incident happened. If they can do that then they can surely deliver to our addresses. This is ridiculous, so I don’t know what we are going to do”.


Residents fear the service will not resume in the near future. Picton Councillor Nathalie Nicholas said she has made inquiries to Royal Mail on behalf of residents.

Cllr Nicholas said she had to contact Royal Mail three times in November 2022 before getting a “satisfactory reply”. The councillor said Royal Mail told her they take “every failure seriously” and would reply to her within 10 working days if there were any issues but has since received no further contact.

She said: “I’m very disappointed in Royal Mail. Since November when I contacted them, they assured me if I have not heard from them that the matter has been resolved. Residents are having to travel several times a week to see if they have mail, and has resulted in some having missed hospital appointments.

“It’s very disappointing Royal Mail have not found a resolution and we need this resolving now. It’s almost six months since the service stopped and this is not good enough”.

A Royal Mail spokesperson said: “Our first priority as an employer is to ensure the welfare and safety of postmen and women who provide a valuable service to our customers across the UK and we do everything we can to keep postmen and women safe from dog attacks. We are in contact with the local police on a regular basis who are keeping us updated.

“However, the dog that resides at a property in the area still presents a serious risk to our colleagues. As such, the suspension will remain in place until such time as it is deemed safe to resume deliveries to the impacted addresses”.

Joseph Blaney, 36, of Ash Vale, has been charged with owning or being in charge of a dog dangerously out of control causing injury. He will appear at Liverpool Magistrates’ Court on March 22.

Merseyside Police told the Liverpool Echo: “We can confirm a man has been charged following an incident in Wavertree last year. On Saturday 10 September, a Royal Mail worker was chased and bitten by a dog, resulting in injuries”.

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