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Royal Mail has this month rolled out a brand-new delivery service, which will hopefully slash carbon emissions across the board – as well as save customers time.
The national postal service will, as of yesterday, automatically attempt to redeliver missed parcels the next working day, rather than sending them straight to the depot.
Prior to the new system, posties would deliver small parcels alongside mail, while larger items would be specifically delivered by a dedicated force on a strict route. If a punter missed their post for whatever reason, they would be left a ‘Something for you’ card, reminding them that their parcel had been taken to a local depot for collection.
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Punters were also given the option to reschedule a delivery at a later date, free of charge. Alternatively, they could ask the service to leave the parcel in a safe space or with a neighbour.
However, the new system allows recipients to automatically receive a second attempted delivery the following working day – as well as to reschedule deliveries for more convenient times. Do bare in mind though, that you won’t be able to collect your parcel straight away after missing it, as you could before.
If a second unsuccessful delivery takes place, customers will be left the ‘Something for you’ card, updating them on their options. If an item remain undelivered and unclaimed, they will be stored for up to 18 days or 21 days where customs fees are due. If still uncollected or redelivered by the allotted time, parcels will be returned to their senders.
What do you think of the new delivery service? Let us know in the comments below!
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