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Royal Mail said that it’s “working hard to deliver as comprehensive a service as possible to all our customers during these challenging times”, but due to many postal staff isolating as well as the company facing resourcing issues, there is a delay in deliveries across the country.
“In such cases, we always work hard to get back to providing our usual level of service as quickly as we can.”
Towns affected this week:
- Barking (IG11)
- Burslem (ST6)
- Caernarfon DO (LL54, LL55)
- Caterham DO (CR3, CR6)
- Chatham (ME4, ME5)
- Chingford DO (E4)
- Chippenham DO (SN13-SN15)
- Croydon (CR0, CR9)
- Debden (IG7-IG10)
- Enfield DO (EN1-3)
- Erdington DO (B24)
- Grays DO (RM16-RM20)
- Harwich DO (CO12)
- Ilford (IG1-IG6)
- Maida Hill DO (W9)
- South Croydon DO (CR0, CR2)
- Tamworth DO (B77-B79)
- Upper Holloway (N7)
- Upton DO (CH30, CH49)
Royal Mail added: “If you need to collect an item for which we’ve left a ‘Something for you’ card from one of these offices, please check royalmail.com/services-near-you for details of our revised Customer Service opening hours.
“If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.”
Customers took to Twitter to share their thoughts on the long delays Britons are facing.
One person said: “Been waiting on a Royal Mail parcel for three weeks. There must be serious delays.”
Another said: “I understand the delay in post from Royal Mail and I think it’s so good they’re not risking their employees lives but I have to ask when will my parcel arrive?!”
“For all the delivery delays people have been experiencing, Royal Mail has actually provided a great service for me…It’s super easy to give bad feedback but today it’s a good review from me.”
In other news, MoneySavingExpert.com recently shared its results from a poll which took place in January.
The poll asked 11,440 people to rate their experience using specific delivery couriers.
This year, DPD Local ranked as the best delivery firm for the first time with previous poll winner DPD in second place.
In third place came Amazon Logistics followed by Royal Mail in fourth.
Royal Mail received 49 percent “great” votes, 36 percent of participants thought the service was “ok” while 15 percent thought the service was “poor”.
