Imagine you find the perfect Christmas present online for a loved one. You’ve spent hours searching for it and now you can’t stop thinking about the brownie points you are going to get on the big day. Imagine your reaction when you find out the parcel isn’t going to arrive …
Read More »Back in March, everything was looking good for Nikhil Dudeja. He and his wife Richa were about to buy their first dream home with the £45,500 deposit they had saved up with significant help from their parents, and the purchase was progressing well. While they were away on holiday Nikhil …
Read More »What happens when a company refuses to deliver an item and refuses to cancel the order? Two readers this week have found themselves in this Catch 22 situation when unspecified health and safety issues left them empty-handed and out of pocket. ST from Ashford, Kent writes: We are a charity …
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