Can I swap my old-style stamps despite only new barcode ones being valid from 31 July? Barcoded stamps are replacing normal stamps from Monday, July 31 People recieving the old stamps face fines for getting post past this deadline The Royal Mail is urging Britons to use up or swap …
Read More »Will Royal Mail’s plan for parcels kill off THOUSANDS more local post offices?
Thousands of post offices could disappear in the next two to three years as shops whose premises they share quit the high street as victims of a faltering economy. Experts fear that up to 6,000 branches are vulnerable, meaning the 11,500-strong service could halve. The ailing network receives £50million a …
Read More »A Yodel driver broke my £4k gate – why won’t it pay to fix it?
A Yodel driver damaged my home’s gate in June last year when delivering a parcel. It is electric, but the automatic opening and closing is turned off on one of the two gates. It’s an old model that doesn’t have a safety stop if something is blocking it, and as …
Read More »Parcel firms must get better at handling complaints, Ofcom warns
Watchdog warns parcel firms must get better at handling complaints as it confirms plans to tighten-up rules New guidance, announced earlier this year, will be introduced in April 2023 Customers to be told exactly who to contact to make a complaint and how Parcel firms expected to tell customers how …
Read More »Slippers again? What to do with Christmas gifts you don’t want
The painful fixed smile that was required yesterday when you were handed an unwanted gift can finally be relaxed. But it is now time to work out exactly what to do with that present you did not want – or does not fit you. Your first priority should be to …
Read More »Worth booking panto tickets via Viagogo? Oh no it isn’t!
Thinking of booking panto tickets via Viagogo? Think twice as website can charge 15% fees on top of ticket price Sellers also typically see 10%of the purchase price taken as commission Competition regulator wants to tighten rules for secondary ticketing websites Buyers should always use a credit card to make …
Read More »Parcel firms must make it easier for customers to complain, says regulator
Consumers sending and receiving parcels in the UK should be treated more fairly by delivery companies, the communications regulator Ofcom said as it outlined proposed new protections today. More than ten million parcels are delivered on an average day in the UK, and Ofcom – which has responsibility for the …
Read More »Deliveries with a NASTY bill from Europe: Shoppers hit by import fees
For consumers, it’s one of the body blows of Brexit. Since Britain left the EU, tens of thousands of shoppers have been hit by a raft of unexpected extra charges when buying goods from websites based in Europe. In some cases, there have been demands of nearly a half as …
Read More »Royal Family spends £2.5m on energy bills a year
The Royal Family is estimated to spend £2.5m on energy bills a year: Here’s how it is attempting to make its estate more sustainable It is estimated the royals are spending £2.5m on bills at ten of their properties The highest usage is at Buckingham Palace where costs are £1.1m …
Read More »What are the final dates for Christmas online orders and post?
Shoppers may need to be more organised than ever before Christmas as some retailers are setting earlier than usual final online order dates. In recent years, online shoppers have been able to put off last-minute ordering as retailers raced to give the latest possible delivery date. However, thanks to the …
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