For a family member’s Christmas present this year, I bought a gardening voucher online. I bought it nine days before the 25th and wanted it to be delivered to my home address first so I could wrap it up. However, it has now been 10 working days since I made …
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Last summer I was tricked into transferring my life savings to criminals posing as cryptocurrency brokers. My friends had told me that lots of people were investing in Bitcoin and doing very well, so I found an online firm claiming to offer Bitcoin and entered my details. I was then …
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In 2017, I cancelled my Sky television and broadband. I was told not to cancel the direct debit because we would owe money during the switchover period. We returned the Sky box in November that year -but Sky didn’t stop taking the money, and I failed to notice until recently …
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TONY HETHERINGTON has a word in the ear of the Post Office and company caves in over travel insurance By Tony Hetherington, Financial Mail on Sunday Published: 21:58, 11 July 2020 | Updated: 21:58, 11 July 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing …
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ASK TONY: TSB – The bank that said ‘NO’ when my frail 86-year-old mother asked to open an account so she could receive her pension By Tony Hazell for the Daily Mail Published: 22:01, 3 March 2020 | Updated: 22:01, 3 March 2020 I took my 86-year-old mother to a …
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I received a statement from Npower that did not show my 13 direct debit payments, so, on August 24 last year, I wrote to ask what had happened to them. The firm replied to say that it was investigating, but, since then, I have had no contact, despite chasing it …
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