Tag Archives: Consumer affairs

The first Royal Mail strike in 13 years will bring the postal service to a standstill in two weeks time, jeopardising medical deliveries and isolating the elderly. Roughly 115,000 Royal Mail workers will launch four days of industrial action on August 26 and 31, and September 8 and 9 – …

Credit card rates have hit a record high amid soaring inflation which has driven shoppers to borrow to cover living costs. The average annual percentage rate – or “APR” – charge on credit cards has reached 26.6pc this month, the highest since records began in 2006, according to Moneyfacts, a …

Brad Ashton of RSM UK, a tax firm, said people had been left “between a rock and a hard place” and forced to accept costly charges for taxes that may not in fact be due.  Payment demand letters from Parcelforce, part of the Royal Mail group, said customers must pay …

The elderly could be left out of pocket and isolated by an impending shake up of the postal system, campaigners have warned. First-class stamp prices will rise by 10p to 95p while second-class ones by 2p to 68p, as of next week. The previously state-run institution is also phasing out …

Such “safe account” scams make up a fifth of all fraud losses, according to the banking trade body UK Finance, with victims losing £4,500 per case on average. Four in five of the scams start with a text message, according to TSB. It said Royal Mail was the most impersonated …

Whether your item was delivered by Royal Mail or a courier is also important.  If Royal Mail left your parcel in the recycling box because you told them to, it’s not the seller or Royal Mail’s responsibility if it’s now lost. It’s your problem. If Royal Mail left the parcel …

After she had paid the fee, she received a call from a number that showed up on her phone as being from Lloyds Bank. She said: “The lady on the phone was very sweet and told me that someone had been using my account. She had me transfer every penny …

Season three of Fantasy Fund Manager has kicked off and it’s time to pick your winning mix of British stocks. While many will favour “gut feeling” approaches, there are several time-old strategies favoured by professionals.  The Telegraph’s share tipping game launched today and everyone starts with £100,000 to invest in between five …

Royal Mail complaints have more than doubled in the past three months according to a consumer service, as the problems with delivery blackspots persist. Scores of people have complained that their post has taken too long to arrive, with a spike  over Christmas. Resolver, the independent consumer service, received 2,653 …

Loved up couples have gone all sentimental this year sending rude Valentine’s Day cards down in popularity, a leading card seller said. Moonpig, the online seller, said it has sold the highest proportion of sentimental cards since 2015 and there has been a 10 per cent swing toward the genre …