Anastasios Siampos was suspicious after selling an iPhone for £275 on eBay. The buyer claimed it was defective and, though Siampos contested this, eBay instructed the buyer to return it using Royal Mail’s 48-hour tracked delivery service. Two days later eBay refunded the buyer, insisting that Royal Mail’s tracker showed …
Read More »The £45,000 deposit for our first home was stolen and the banks did nothing | Money
Back in March, everything was looking good for Nikhil Dudeja. He and his wife Richa were about to buy their first dream home with the £45,500 deposit they had saved up with significant help from their parents, and the purchase was progressing well. While they were away on holiday Nikhil …
Read More »What next if a company won’t deliver and won’t cancel? | Money
What happens when a company refuses to deliver an item and refuses to cancel the order? Two readers this week have found themselves in this Catch 22 situation when unspecified health and safety issues left them empty-handed and out of pocket. ST from Ashford, Kent writes: We are a charity …
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